1. Introduction
Welcome to Angie's Forever Florals! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
2. Products & Services
- We specialise in artificial floral arrangements, wreaths, and wedding decorations.
- All products are handcrafted, and slight variations may occur.
- Custom orders are available upon request and may require additional processing time.
3. Ordering & Payments
- Orders can be placed through our website.
- Payment must be made in full at the time of purchase.
- We accept major credit/debit cards and other secure payment methods.
4. Shipping & Delivery
- We aim to dispatch orders within 3-5 business days.
- Delivery times vary based on location.
- shipping is only available in the UK and Ireland, additional fees may apply.
5. Returns & Refunds
- If you are not satisfied with your purchase, you may return it within 21 days.
- Items must be unused and in original packaging.
- Buyer is responsible for return postage.
- Refunds will be processed once the returned item is received and inspected.
6. Custom Orders
- Custom floral designs are non-refundable unless defective.
- We will work closely with you to ensure your vision is met.
7. Privacy Policy
- Your personal information is kept secure and will not be shared with third parties.
- For more details, please review our Privacy Policy.
8. Changes to Terms
- We reserve the right to update these terms at any time.
- Continued use of our website constitutes acceptance of any changes.
9. Contact Us
If you have any questions, please reach out via our Contact Us page.